C3 UnitedLife views complaints as an opportunity to learn and improve for the future, as well as a chance to put things right for the person (or organisation) that has made the complaint. Our full policy can be found here.
Our policy is:
· To provide a fair complaints procedure which is clear and easy to use for anyone wishing to make a complaint
· To make sure all complaints are investigated fairly and in a timely way
· To make sure that complaints are, wherever possible, resolved and that relationships are repaired
· To gather information which helps us to improve what we do
Please fill out the form below and it will be forwarded to the relevant person as per the policy.